Booking Procedure

When you call to make a booking we will register you on our bookings database as a tentative booking. A deposit must be paid before your booking is confirmed. Your deposit must be paid within 7 days of making the booking else the booking is forfeited. If your booking is made less than 14 days and at least 7 days before the event date, the deposit is due within 2 business days of the booking. Any bookings made within 7 days of the event, requires the deposit to be made immediately.

Deposit
The deposit is $100 for a private booking. We accept cash (call for direct deposit must be pre-arranged) The deposit comes off the total amount on the day.

Transfers & Cancellations
If something happens to stop you from coming adventuring with us for the event you have booked, you can choose to either transfer your booking to another date as long as you notify us more than 7 days in advance. In other words, Laser Assault allows for the transfer of bookings up 7 days prior to your event at no cost. Just call us on (07)4126 3222 or email laser_assault@bigpond.com to notify us. Unless Laser Assault chooses to cancel the event, the deposit is nonrefundable. You will not be entitled to a transfer if you fail to notify us. Persons who can't attend on the day can swap their deposit over to another person. Cancellations will result in a forfeit of deposits or fees paid.

Gift Vouchers & Prize Redemptions
Vouches can only be returned for a refund within 7 days of the date of purchase. If you require a refund please return the voucher to Laser Assault by post or in person. Prizes are not transferable for cash. If you do not use your gift voucher by the expiry date, you may be given an extension at the discretion of Laser Assault. If prices have increased, or circumstances changed for the event, you may be asked to pay the difference, to allow your voucher to be extended. Once you have booked in your event the above tractor conditions apply. Cancellations do NOT apply to vouchers.

Foul Weather
Light rain or patchy weather is acceptable and does not require cancellation. But very heavy rain necessitates that we re-schedule. Laser Assault reserves the right to reschedule an activity due to adverse weather conditions. Should this occur we will contact you to transfer your booking. If you are unsure of the weather for your adventure and you haven't heard from us, please call us on (07)4126 3222 for confirmation either way. If you get voice mail and it does not indicate cancellation of the activity, then you can assume that we will be expecting you. Please understand that if you don't contact us and the activity does go ahead you will not be entitled to a refund or a transfer.

Physical Fitness
It is imperative that you disclose to Laser Assault any physical condition or illness that may limit or endanger yourself or your fellows whilst adventuring with us. Any information that is given in this regard will be treated with the utmost confidence. If you do not tell us, it is presumed that you are in good health and are of a level of fitness adequate for the booked activity. Mind you, you don't need to be particularly fit to play outdoor laser tag. If you are in doubt as to your ability to fully enjoy your adventure due to your fitness level, please discuss this concern with us when placing your booking.

Liability Release & Assumption of Risk
Please note that there are inherent risks involved in outdoor activities. Every player is required to sign the disclaimer before you play (minors must have their guardians sign on their behalf).